Service Alerts

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Alerts are posted here to inform the ECU community about important, timely risks or disruptions to the university’s physical and digital operations. If you notice a risk or disruption, use the Report a Problem button to tell us.

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Active Alerts (1)

Active | Updated January 04, 2024, 10:40am

Ongoing Nightly Service Maintenance

Originally Posted on November 21, 2023, 4:26pm

IT Services continues planned infrastructure maintenance into January to ensure the continued reliability and performance of our systems.

During this time you may experience intermittent service on university applications after hours. In the unlikely event that an application remains inaccessible for more than 20 minutes outside of this window, report the issue to us immediately.

We appreciate your understanding and cooperation as we continue to enhance our core infrastructure.

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Resolved Alerts (2)

Resolved | Updated April 17, 2024, 11:26pm

Network Rendering Outage

Originally Posted on April 17, 2024, 4:33pm

Network graphics rendering has been restored. IT Services is monitoring the situation carefully and may provide additional updates here.

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Resolved | Updated April 17, 2024, 4:31pm

U-Pass BC Scheduled Outage: April 15th, 10 PM - 1 AM

Originally Posted on April 15, 2024, 12:26pm

Please note that U-Pass BC (https://upassbc.translink.ca/) will be unavailable starting at 10 PM on April 15th. Access will resume on April 16th at 1AM.

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IT Services